Faqs

From the home page, click on the "Card Design Boutique". You can then begin to create your card. If you need help, click on the "video tutorial link" which will guide you step-by-step on how to make a card.

From the home page, click on the "Card Design Boutique". Once there, click on the ARROW for the tutorial video link at the top right section of the page.

Orders received via www.Design-Your-Thoughts.com Monday through Friday by 1pm PST will be processed and shipped the same business day. Orders received after 1pm PST may be processed the same business day, but will not ship until the following business day. Orders handled by phone will be subject to the same processing/time guidelines as those submitted via the internet. For our complete shipping policy, please click here.

For our complete return policy, please click here.

Our products are made from some of the finest specialty papers that money can buy. The card stock weights vary from 30LB bond to 110LB card stock and feature a variety of colors, textures and finishes. While some of the specialty papers used to handcraft our products are imported from places such as the Bavarian Alps, others are manufactured domestically, are acid free and contain 50% recycled fiber including 30% post consumer waste fiber which is eco-friendly.

While our main focus is the business of greeting cards, we are also able to produce your specialty projects including event invitations, announcements and associated stationery in bulk based upon your specifications. Pricing for such items will be set based upon your project. For additional information or to discuss your project please give us a call at 1 (888) 924-4398 or email: specialorders@design-your-thoughts.com.

Once your order has been completed and submitted to us for processing, your checkout process will be handled by PayPal. You will receive a confirmation from PayPal once your payment has been processed.

Yes, however due to the varying colors and finishes of our specialty papers, we must give great consideration to the manufacture of photo cards to ensure color clarity and quality while maintaining product affordability. As a result, there is a limited selection of specialty paper options available for use with greeting card keepsake projects that will include photographs. For additional information with regard to your specific project, please email specialorders@design-your-thoughts.com

We are able to produce any greeting keepsake product presented on our site in bulk quantities (minimum order required) with customization based upon your specifications. The bulk item discount scale is as follows:
• 50 – 99 15% Discount
• 100 – 149 20% Discount
• 150 – 199 25% Discount
• 200 + 30% Discount

Note: In order to receive the posted discount, purchaser must order bulk quantities of any one item.

Again, it is our pleasure to accommodate your shipping needs and we are more than happy to mail your order anywhere in the world. Simply provide us the destination address and we’ll take care of the rest. If we are unable to ship your order for any reason, we will contact you immediately. Shipping fees will vary based upon the destination and shipping method chosen by you the purchaser. For complete details on our shipping policy, please click here.

Please send written correspondence to:
Customer Service
Design Your Thoughts, LLC
P.O. Box 771
Lemoore, CA 93245-0771

Here at Design Your Thoughts, we value all of our clients -- both domestic and international. With that in mind, we are working hard to incorporate the availability of our products in other languages to better serve your needs. It is our expectation that this language conversion service will be available in the future. In the meantime, if you are interested in our product offerings but require them to be translated into another language, please email customerservice@design-your-thoughts.com and we will do our best to try and accommodate your request.

Absolutely, but only for use on our site. During the design process, simply cut and paste any greeting found on our site into the custom greeting box and modify as appropriate. Your greeting will then be printed on your card based upon your specifications.

For complete details on our shipping policy, please click here.

While it is our goal to create a positive and gratifying design experience for you, we regret that we are limited in what we will print on our cards. When designing your greeting card keepsake, you must either use a “pre-designed thought (greeting)” found on our website OR, a greeting that was written solely by you and for which you retain the intellectual property rights. Specifically, we will not plagiarize the literary works of another person or entity – hence the theme of our company – Design YOUR Thoughts. By utilizing our site and making a purchase therein, you agree to be bound by our terms of use. For complete details, please click here.

Due to the unique design process required to create our products, we do not currently accept orders by mail.

For your convenience we accept Visa, Mastercard, American Express & PayPal.

Yes. From the home page, click on the "Card Design Boutique". Once there, the link for the video tutorial is at the top of the page. Click the arrow and the video will load and play.

For a complete listing of the terms of use for our website, please click here.

If you have a question about an order and require assistance, customer service representatives are available by phone between the hours of 9am & 5pm PST, Monday through Friday (excluding Federal holidays). Please contact us at 1 (888) 924-4398 and we’d be happy to help. Note: Orders placed by phone do not need to be submitted via the internet for processing.

For our complete privacy policy, please click here.

For your convenience, we will gladly mail your card(s) directly to your intended recipient(s) based upon your specification. Or, if you prefer, upon completion of your order we can mail your purchased items directly to you.

Customer Service Representatives are available to assist you by phone Monday through Friday (excluding Federal holidays) between the hours of 9am & 5pm PST. You may also reach us via email to customerservice@design-your-thoughts.com